a) what contains system info record ?
b) when you will find system info record ?
kindly please answer my questions
You can access it from system administration, base system configuration, miscellaneous, system information record. Or if you type 'info' (without quote) into SM command line field.
The system information record contains common information that all HP Service Manager applications can use.
From the company record administrators can do the following.
Note: The information listed below is presented in the same order within the tabs displayed in this form.