HP SM 9.34 - SRC 9.34 svc.option in the interaction

Dear expert

In my SRC, options are proposed.

We got approbation workflow.

When the interaction is created, the option does not appeared in the interaction : so the validor does not see the option to validate or not the request.

How to bring up "catalogue information" field containing svc.option in the interaction ?

HP SM 9.34 SRC 9.34

 

regards