I have a need of importing data into service manager through import wizard.
For the same i have created the import descriptor record and it is working fine.
But i have requirement of ignoring to update the already existing records based on some condition on assignment field.
i could see the fields like query, skip and expression in import descriptor record, but i have a challenge in achieving the need. My need is to ignore the incident records having the assignment group like 'test group'
assignment in $file="test group".
Please help me with exact syntax/steps to update the fields query , skip in import descriptor record to meet the above condition.