we are running HPSM 9.33 , we have an issue that in change managment if we rasie new change and shift the phase to approval or implemantation or update no one recives an e-mail , it was working fine and suddenlly notifications are stoped.
in logs nothing shows about this topic, my quations where should i trublshoot and make sure evrything is fine for geting notifications ???
Note : for inractions and service cataloge we are getting the notifications.