Service manager 9.33 installation issue on Win 10


We are migrating to new laptops with Win 10. I tried initiall installation, but it is giving me "Error connecting to server, server not up or wrong connection parameters" (sceen attached).  I understood that it needs to be set as Compability for Vista during installation. I tried that as well, but it seems the uninstall is leaving some cache or something, as when i uninstall and install each next time it is giving the same and opening the setting shows my personal credentials, sparks server, port etc already filled out.

Please advice on same, as it is crucial for NNMi team work at this point.





Ps feel free to approach me over Lync at any time during my shift (9:00-18:00 GMT 2) - Personal Info Erased

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