How to send attachments on email fetching connector to create incidents in SM using Connect-IT

Hi,

I am trying to create a Connect-IT scenario using the Email fetching connector at the source and SM connector at the destination. I am able to create incidents in SM with an email sent to the inbox. I want to configure the attachment on the email to get as the attachment on the incident ticket.

I have attached the Connect-It scenario. Please help me on how to send the attachments on the incident ticket.

Thank you,

Pinky

test1.zip

Tags: