Ability to associate CHM record to a PBM Mgmt. task..

Hi Experts,

As per the Process in HPSM, a Change ticket can only be opened/linked from a Know Error record and not directly from a Problem Task.

In your experience , have you ever come across the situation where the process has been changed to allow a PM task to be directly linked to a CM ticket.

How can I implement the same? What pros and cons do you see if this is allowed?

Please give your valuable input regarding the same.

Regards,

Avi