Our system was not setup to have a profile for operators to be assigned that would allow them to create/delete configuration items outside of a few specific ones.
I am working in my test environment to clear some error messages after I attempted to create this profile myself / give the users the appropriate permissions.
We are getting the error message:
Process panel get.action in RAD display encountered error in line 10 (display,get.action)
The CI is still created, but this error comes up everytime.
Also, I haven't been able to figure out how to add the ability to delete CI's to their profiles as well.
Any help on this matter would be greatly appreciated.