You need to export only the SM schema and not sys export for troubleshooting /or sharing the database with HP support. Following are the steps to export SM schema named SM9 and username SM
> expdp SM DIRECTORY=dpump_dir DUMPFILE=expdat.dmp SCHEMAS=SM9
This results in a schema-mode export in which the schemas, SM9 will be written to the expdat.dmp dump file located in thedpump_dir directory.
If you do not have the DATAPUMP_EXP_FULL_DATABASE role, then you can specify only your own schema.
The SYS schema cannot be used as a source schema for export job.