Service Manager and OMI Integration [Max dao_threadsperprocess reached]



       I tried to make HP SM and HP OMI integration  and all incidents opened correctly and integration done but after one week the tickets not opened in SM and i found this in SM Log:


Caused by: java.lang.RuntimeException: Max dao_threadsperprocess reached.



                ... 58 more

  4536(  3632) 08/05/2015 13:41:51 JRTE E RESTful service exception: Exception occurred doing Create




  and the system will open the tickets after restarting service. I tried to change the value of


dao_threadsperprocess: 1000  in sm.ini but still the same behaviour . one week work and then stop oppening tickets until restart.







Mohamed Shahboub

Technical Service Management Engineer