I am Stuck at change notification in SM (SM version is 9.30)

Hi All,

Need you help.

I am Stuck at change notification in SM (SM version is 9.30)

Issue:- when we raise the change it will go to the internal CCB approve. After approving this change by approver, approval notification has to go to the approver, stating the this change is been approved from internal CCB group

How can we do that?

Parents Reply
  • Hi KIran, & Desmond,

    THanks for the support , i wold like to infomed you that 

    query given by Desmond is working, but this query i have to put in ChM update form  (approval.status in $L.file="approved")

    but after each phase i am getting email, i want to stop this email after internal approvar only for the i ahve written the bellow quesr but it is not working 

    requested.by in $L.file="ekuberems" and current.phase in $Lfile~="CMDB Update" and approval.status in $L.file="approved"

    OR

    current.phase in $Lfile~="CMDB Update" and approval.status in $L.file="approved"

    need your inputs Friends 

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