Service Manager is hosting an Online Expert Day on May 18-19th, 2016! Mark this on your calendars!
If you are a customer with a support contract, then we would like to invite you to join us to the Service Manager Support Customer Forum on May 18-19th, 2016 when HP product Experts will be online for 24 hours to answer any questions regarding:
What is an Online Expert Day?
Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HP Experts!
How does the Online Expert Day event work?
Starting on May 18th, 2016 at 06:00AM Pacific Standard Time / 09:00 AM Eastern Standard Time /01:00 PM Greenwich Mean Time, log in to the Service Manager Support Customer Forum and create new posts to ask your questions.
The Online Expert Day will end on May 19th, 2016 at 06:00AM Pacific Standard Time / 09:00 AM Eastern Standard Time /01:00 PM Greenwich Mean Time.
HP Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!
To participate, you do need access to the Service Manager Support Customer Forum if you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.
To check this please do the following:
- Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
- Login using your HPE Passport credentials
- Check to see if your SAID is listed and active. This is important.
- If not, please add it
If you have a valid support contract and are still experiencing issues, please send an email to email@example.com.