Working on upgrading the current HPE SM 9.41 p4 Classic to HPE SM 9.51 Hybrid on a sandbox environment
- Downloaded HPE SM 9.50 iso
- Downloaded HPE SM 9.51 files(Server, Client, Application, Web-tier, AppUpg files) from <https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM02688311>
Followed - "Upgrade the applications from a version earlier than 9.50" section in the upgrade document.
Started from Page #68, successfully completed Step 2 till Step 5.
Step 2 : Upgrade the server and the client
Step 3 : Perform preparatory tasks
Step 4 : Load the application upgrade file
Step 5 : Run the upgrade utility
- Did not find error in "Upgrade Utility logs & error messages
Error observed at Step 6: View the upgrade results <log file attached>
Under - System Administration - Ongoing Maintenance - Upgrade Utility
selected 'view/merge results' - 'Service Manager Upgrade Utility' wizard shows up
- selected 'View upgrade results and merge conflicts' - clicked "Next" (got the below error)
Unrecoverable error in application: wizard.run on panel call.process
Unrecoverable error in application: se.call.process on panel call.rad.1
Unrecoverable error in application: database.engine on panel call.search.engine.1
Unrecoverable error in application: se.search.objects on panel build.search.table.list
Unrecoverable error in application: AdvFind.getTableList on panel filter.list
Unrecoverable error in application: advFind.filter.table.list on panel process.object.record
Has any one observed this error while upgrading? (Log files attached)
Your suggestions are most valuable.
Thaks in advance,