How to Change Default SLA

Hi Experts,

 

I have created a SLA and Process Target. As it is mentioned in the Documents that we need to add the SLA either to company or to the contact.. when I am searching for a company record or contact record I am not able to change the SLA.

The SLA defined is not populating in the List. Only Default SLA is present.

 

Kindly Suggest

HB