I have tried to search the forum for this question but haven't found anything.
I need to autoformat a view so it marks cases red when their SLT expire within 6 hours. I tried with
SLT Expiration - On or before - tod() '06:00:00'
It doesn't give me an error, but it doesn't work either. And when I enter the autoformat rule again, the date field is blank. Can the date field only have absolute dates? And if so, is there another way I can do this?
I have administrative privileges, but I am not a developer.
PS: We are on HP Service Manager 9.42