Can any one please tell me what happens when a add/update/delete request is send from ucmdb to sm to add/update/delete a ci or relations?
which script is used? which rad application is used?where this dem rules and extaccess files come in place?
how the workflow happens?
i know the ucmdb will convert the data into xml and send to sm? but after that how the data is pushed into sm usinng webservice (steps) i dont know?
i'm troubleshooting an integration issue. I'm getting error from SM. its not inserting data (different error messages)