Has anyone ever seen HPSM 9.x sm.log errors such as this?

3240( 4188) 06/30/2016 12:50:50 RAD E is not a member of the Primary Assignment Group

 

and

 

3420( 6320) 06/30/2016 12:26:17 RTE I Using "utalloc" memory manager, mode [0]^M
3420( 6320) 06/30/2016 12:26:17 RTE W Buffer size of message(50000) is set to bigger than 32768 bytes!^M
3420( 6320) 06/30/2016 12:26:17 RTE I Using unique key mode^M
3420( 6320) 06/30/2016 12:26:17 RTE I Command line: sm -reportstatus^M
3420( 6320) 06/30/2016 12:26:17 RTE I -Memory : S(112408) O(146036) MAX(323980) - MALLOC's Total(321)^M
3420( 6320) 06/30/2016 12:26:17 RTE I Thread termination in progress^M
3420( 6320) 06/30/2016 12:26:17 RTE D Total number of recorded stacks: 0^M
3420( 6320) 06/30/2016 12:26:17 RTE I Process termination cleanup complete (exit code=0)^M
3240( 3484) 06/30/2016 12:26:24 RTE E STRING is not null terminated!!!^M
3240( 3484) 06/30/2016 12:26:24 RTE W _getEntry( 0x09E5D0E0 )^M
3240( 3484) 06/30/2016 12:26:24 RTE W _checkEyeCatchers: Eyecatcher in front of 0x09E5D0E0 is missing^M
3240( 3484) 06/30/2016 12:26:24 RTE D Dump of first 24 40 bytes^M
3240( 3484) 06/30/2016 12:26:24 RTE D 0x09E5D0D0: 30CAE509 788E2610 00000000 00000000 [0.. x.&.........]^M
3240( 3484) 06/30/2016 12:26:24 RTE D 0x09E5D0E0: 4669726D 77617265 206F6E20 74686520 [Firmware on the ]^M
3240( 3484) 06/30/2016 12:26:24 RTE D 0x09E5D0F0: 74776F20 72656475 6E64616E 7420434E [two redundant CN]^M
3240( 3484) 06/30/2016 12:26:24 RTE D 0x09E5D100: 31363130 20636C75 73746572 20737769 [1610 cluster swi]^M
3240( 3484) 06/30/2016 12:26:24 RTE I [Address ] Symbol(Parm1,Parm2,Parm3,Parm4) Offset Source module^M
3240( 3484) 06/30/2016 12:26:24 RTE I 1: [1009A41B] ntproc_print_stack(0x0,0x975EF50,0x1009C3C5,0x0) 0x10B H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-ntproc.cpp-2363^M
3240( 3484) 06/30/2016 12:26:24 RTE I 2: [10141F5C] Win32OSFunctionsImpl::PrintStack(0x0,0x975F36C,0x1008E957,0x0) 0xC H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-win32osfunctions.cpp-856^M
3240( 3484) 06/30/2016 12:26:24 RTE I 3: [1009C3C5] OSFunctions::PrintStack(0x0,0x101E57EF,0x113B4920,0x101E5840) 0x15 H:\Program Files (x86)\HP\Service 3240( 3484) 06/30/2016 12:26:24 RTE I 4: [1008E957] log_print_stack(0x113B4920,0x101E5840,0x2E05A918,0x7465675F) 0x7 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-log.cpp-1048^M
3240( 3484) 06/30/2016 12:26:24 RTE I 5: [101E57EF] _checkEyeCatchers(0x0,0x0,0x975F03C,0xA4) 0x11F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-memtrack.cpp-175^M
3240( 3484) 06/30/2016 12:26:24 RTE I 6: [73182F06] <not found>(0x0,0x975F378,0x0,0x0)^M
3240( 3484) 06/30/2016 12:26:24 RTE I 7: [101E60B0] utmemStackReport(0x9E5D0E0,0x10246374,0x975F3CC,0x975F3A4) 0x10 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-memtrack.cpp-1216^M
3240( 3484) 06/30/2016 12:26:24 RTE I 8: [10118838] stCleanEx(0x975F3CC,0x8A17E40,0x4F,0x975F3E0) 0x38 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-string.cpp-208^M
3240( 3484) 06/30/2016 12:26:24 RTE I 9: [10119BF7] stClean(0x975F3CC,0x975F3CC,0x113B4920,0x4F) 0x17 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-string.cpp-191^M
3240( 3484) 06/30/2016 12:26:24 RTE I 10: [10196C53] _wordWrap(0x9A897D0,0x9A897D0,0x331E8E60,0x2E05A918) 0x63 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-prgen.cpp-1167^M
3240( 3484) 06/30/2016 12:26:24 RTE I 11: [10198107] _fsgWindow(0x331E8E60,0xFFFFFFFF,0x0,0x2E05A918) 0x357 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-prgen.cpp-1325^M
3240( 3484) 06/30/2016 12:26:24 RTE I 12: [10197BF4] _buildFormAndData(0x331E8E60,0x0,0x9A897D0,0x55762D68) 0x114 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-prgen.cpp-586^M
3240( 3484) 06/30/2016 12:26:24 RTE I 13: [101979C8] _doGenStructure(0x331E9900,0x975F56C,0x1137AEC8,0x557624B0) 0x1B8 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-prgen.cpp-1067^M
3240( 3484) 06/30/2016 12:26:24 RTE I 14: [10197C23] _buildFormAndData(0x331E9900,0x0,0x1137AEC8,0x557624B0) 0x143 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-prgen.cpp-586^M
3240( 3484) 06/30/2016 12:26:24 RTE I 15: [101983AF] prgenFormAndData(0x331E9900,0x1137AE30,0x1137AEC8,0x8A17E40) 0x12F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-prgen.cpp-261^M
3240( 3484) 06/30/2016 12:26:24 RTE I 16: [1017D8E8] _doGenOut(0xAD,0x8A17E40,0x2,0x0) 0xD8 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-evlist.cpp-349^M
3240( 3484) 06/30/2016 12:26:24 RTE I 17: [1017DF5F] evlst(0x8A47420,0x8A55010,0x8A17E40,0x8A47420) 0x60F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-evlist.cpp-283^M
3240( 3484) 06/30/2016 12:26:24 RTE I 18: [10172E20] _evalOperator(0x8A47420,0x1,0x2,0x20) 0x170 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-93^M
3240( 3484) 06/30/2016 12:26:24 RTE I 19: [101730EF] eval1(0x8A47420,0x71,0x8A17E40,0x71) 0x17F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-232^M

Manager 9.32\Server\RUN\SM.dll-osfunctions.cpp-186^M

3240( 3484) 06/30/2016 12:26:24 RTE I 20: [10172C41] evPushArgs(0x8A55010,0x8A47400,0x1,0x51571638) 0xA1 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-329^M
3240( 3484) 06/30/2016 12:26:24 RTE I 21: [10172DA5] _evalOperator(0x8A47400,0x0,0x1,0x40) 0xF5 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-68^M
3240( 3484) 06/30/2016 12:26:24 RTE I 22: [10172B17] lzeval1(0x8A47400,0x8A17E40,0x2,0x8A17E40) 0xE7 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-460^M
3240( 3484) 06/30/2016 12:26:24 RTE I 23: [10172C35] evPushArgs(0x8A55010,0x8A473C0,0x2,0x51571610) 0x95 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-327^M
3240( 3484) 06/30/2016 12:26:24 RTE I 24: [10172DA5] _evalOperator(0x8A473C0,0x1,0x2,0x8A473C0) 0xF5 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-68^M
3240( 3484) 06/30/2016 12:26:24 RTE I 25: [101730EF] eval1(0x8A473C0,0x0,0x8A17E40,0x13) 0x17F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-232^M
3240( 3484) 06/30/2016 12:26:24 RTE I 26: [1017C687] evif(0x51571528,0x8A55010,0x8A17E40,0x8A473A0) 0x47 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-evif.cpp-29^M
3240( 3484) 06/30/2016 12:26:24 RTE I 27: [10172E20] _evalOperator(0x8A473A0,0x1,0x0,0x8A17E40) 0x170 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-93^M
3240( 3484) 06/30/2016 12:26:24 RTE I 28: [101730EF] eval1(0x8A473A0,0x0,0x8A17E40,0x2A) 0x17F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-232^M
3240( 3484) 06/30/2016 12:26:24 RTE I 29: [1018214B] evprc(0x8A55010,0x8A55010,0x8A17E40,0x8A47380) 0xDB H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-evprocess.cpp-93^M
3240( 3484) 06/30/2016 12:26:24 RTE I 30: [10172E20] _evalOperator(0x8A47380,0x1,0x0,0x9A891D0) 0x170 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-93^M
3240( 3484) 06/30/2016 12:26:24 RTE I 31: [101730EF] eval1(0x8A47380,0x0,0x8A17E40,0x0) 0x17F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval1.cpp-232^M
3240( 3484) 06/30/2016 12:26:24 RTE I 32: [101725FA] eval(0x50739744,0x0,0x0,0x8A17E40) 0x31A H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-eval.cpp-85^M
3240( 3484) 06/30/2016 12:26:24 RTE I 33: [1011BAED] symanContinue(0x975FBA4,0x62A0C00,0x2291A370,0x2291A378) 0x32D H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-syman.cpp-598^M
3240( 3484) 06/30/2016 12:26:24 RTE I 34: [1006ADE8] Java_com_hp_ov_sm_server_utility_GenericServerThread_symanContinue(0x62A0D28,0x975FC70,0x975FC6C,0x36AA717) 0x58 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\SM.dll-genericserverthread.cpp-87^M
3240( 3484) 06/30/2016 12:26:24 RTE I 35: [036AA717] <not found>(0x0,0x1F80,0x0,0x36A0372)^M

3240( 3484) 06/30/2016 12:26:24 RTE I 36: [72469C12] JVM_Clone(0x975FCFC,0x975FE84,0xA,0x2291A158) 0x49172 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 37: [7246A34A] JVM_Clone(0x975FE7C,0x75FDE4,0x975FDF0,0x36A98C0) 0x498AA H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 38: [7251968E] JVM_FindSignal(0x7246A1E0,0x975FE7C,0x975FDE4,0x975FDF0) 0x602DE H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 39: [7246A533] JVM_Clone(0x975FE7C,0x62A3F04,0x3327130,0x3327340) 0x49A93 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 40: [7246A597] JVM_Clone(0x975FE7C,0x62A3F00,0x62A3F04,0x3327130) 0x49AF7 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 41: [7241306F] jio_fprintf(0x62A3F00,0x62A0C00,0x0,0x1) 0x17F H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 42: [7248A647] JVM_Clone(0x0,0x62A0C00,0x0,0x0) 0x69BA7 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 43: [7248A7B0] JVM_Clone(0x724BEE56,0x8139655C,0x0,0x0) 0x69D10 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 44: [724BEE89] JVM_FindSignal(0x62A0C00,0x8139655C,0x0,0x0) 0x5AD9 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\jre\bin\client\jvm.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 45: [722DC6DE] endthreadex(0x0,0x975FF94,0x76DC338A,0x62885A8) 0x3A H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\MSVCR100.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 46: [722DC788] endthreadex(0x62885A8,0x975FFD4,0x779D9902,0x62885A8) 0xE4 H:\Program Files (x86)\HP\Service Manager 9.32\Server\RUN\MSVCR100.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 47: [76DC338A] BaseThreadInitThunk(0x62885A8,0x7EDF60FA,0x0,0x0) 0x12 C:\Windows\syswow64\kernel32.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 48: [779D9902] RtlInitializeExceptionChain(0x722DC724,0x62885A8,0xFFFFFFFF,0x77A67514) 0x63 C:\Windows\SysWOW64\ntdll.dll-^M
3240( 3484) 06/30/2016 12:26:24 RTE I 49: [779D98D5] RtlInitializeExceptionChain(0x722DC724,0x62885A8,0x0,0x0) 0x36 C:\Windows\SysWOW64\ntdll.dll-^M

 

 

1948( 4456) 06/30/2016 12:36:47 RAD I ERROR;HTML Templates;getTemplate;Template cas.cm3r.notify.fmt could not be found.^M

 

 

 

  • I thought the command was:  sm -reportlbstatus.    Can you try that instead?

  • The information from the sm.log was not because of something that I had typed on the command line. However, when I run what you asked, I get:

    PS H:\Program Files (x86)\hp\Service Manager 9.32\Server\run> ./sm -reportlbstatus
    Load Balancer Status:Fri Jul 01 10:23:18 EDT 2016
    Retrieving cluster status ...

    HostName: svcmgrprod01.intra.cas.org
    -----------------------------------------------------------------------------Server Instances-----------------------------------------------------------------------------
     ProcessID     ClusterAddress     HttpPort  HttpsPort  Sessions  DbgMode  QMode  LB      State      LowMem     JAVA_USED/MAX/PERCENT       HEAP_USED/MAX/PERCENT
        1948     svcmgrprod01-41703     13080       0      (23/100)     N       N     N       RUN          N   (126527536/178978816/70.694145)(3095973888/4294836224/72.08595)
    ---------------------------------------------------------------------------Non Server Instances---------------------------------------------------------------------------
     ProcessID     ClusterAddress         State      LowMem     JAVA_USED/MAX/PERCENT       HEAP_USED/MAX/PERCENT   Command
     Line parameters
        3752     svcmgrprod01-57165        RUN          N   (4326200/178978816/2.4171576)(643489792/4294836224/14.982871)-emailout -clean -sleep:10
        4064     svcmgrprod01-40103        RUN          N   (2445864/178978816/1.3665662)(613212160/4294836224/14.277894)-sync
        3240     svcmgrprod01-50683        RUN          N   (2554368/178978816/1.4271902)(1921368064/4294836224/44.736702)
    system.start
        3776     svcmgrprod01-21317        RUN          N   (2558056/178978816/1.4292507)(633987072/4294836224/14.761612)-scautolistener:12690
        6964     svcmgrprod01-40469        RUN          N         (0/67108864/0.0)      (414482432/4294836224/9.650716)   -reportlbstatus