[SM 9.40] Cannot customize "Create New Interaction" format ?

Hi, experts.

I want to add a new element in the "Create New Interaction" format.

So I managed  to design the "sd.interaction.logging" with Forms Designer, but in Design display, there is a only gray blank under "Interaction".

I attached 3 pictures. Please see.

Regards.

Parents
  • Verified Answer

    To reuse the format design, HPE SM provide the subform technology. And the grey blank is a subform, you need to add your field in that subform. 

     

    You can find more details about subform at:

    https://s3.amazonaws.com/smhelpcenter/smhelp941/codeless/index.html#tailor/forms_creation/tasks/add_a_subform_to_a_form.htm?TocPath=System%20Administration|Tailoring|Form%20creation|Forms%20Designer|Creating%20and%20editing%20forms|Add%20a%20subform%20to%20a%20form|_____0

    Best regards,

    Ling-Yan

Reply
  • Verified Answer

    To reuse the format design, HPE SM provide the subform technology. And the grey blank is a subform, you need to add your field in that subform. 

     

    You can find more details about subform at:

    https://s3.amazonaws.com/smhelpcenter/smhelp941/codeless/index.html#tailor/forms_creation/tasks/add_a_subform_to_a_form.htm?TocPath=System%20Administration|Tailoring|Form%20creation|Forms%20Designer|Creating%20and%20editing%20forms|Add%20a%20subform%20to%20a%20form|_____0

    Best regards,

    Ling-Yan

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