I hope someone can help me here.
I have installed hp OpenView service desk 4.5 client and updated to SP25 on windows 8.
It connectes to the server and opens a basic view of calls or changes etc.
When i look at the view i see that the call/change IDs are 0 and when i double click the call or change i get an error.
Error is: You are not allowed to view this service call or this may have been deleted by another user
I have cleared my profile and reinstalled the application and SP25 and i tried running it in compatablity mode to no success.
I have also tried installing the HP OpenView service desk 4.5 Client 2008 (with no updates)
When i launch the Client 2008 i get a message to update my software, to what version i do not know...
I have tried the fixes outlined in these posts:
Note: Screenshots attached.
Please could some one help me with this issue?