we are running on Servicmanager 9.40 (codeless) and want to Upgrade to 9.41.
How can we decide if we need the the codeless or the hybrid mode. Do codless in 9.41 disable formatcontrol? we are still using a combination of Process Designer Workflows and Formatcontrol in all processes (incident, interaction, slm, ...).
Further, which Documetation is the correct one? SM930PD_SM941_upgrade.pdf or SM_ApplicationPatchMgr.pdf?
Thank you in advance for your help in this matter.