Notification on CR when no update is made for 5 days

Hi Experts,

 

We need to configure notifications in CM module to send emails to change coordinator when no updates were made on the CR for 5 days, kinldy confirm how to acheive this using Process designer and html template.

  • You should research Alerts in the Change Management module. I found a Help Server online:

    http://www.wsp-consulting.de/SM_help/index.html#change/concepts/managing_alerts.htm?TocPath=Change%20Management|Change%20Management%20configuration|Managing%20alerts|_____0