I am trying to import all the contacts from LDAP to Service Manager using Connect IT. I am able to import the contacts successfully.
The issue is that, I am not able to populate the "HP Service Manager ID(operator. id)" of contact. g with the sAMAccountName from LDAP using CIT.
Can anyone please help me with the mapping for this particluar field. I am Having hard time synchonizing contacts with operators.
Thanks and Regards,