Unable to stop Kube services in service portal 2018.08

Hi All,

I am using service portal 2018.08.

we want to uninstall the service portal 2018.08 then install 2019.08, in this process I am unable to stop kube services. we are using single master and 2 worker node on development instance. 

I have stopped suite and stopped kube services (kube-stop.sh) on workers but when I am unable to stop kube-stop on Master, it times out. 

I have done hard reboot of servers still issue persist 

Regards,

Madhan

kube status error.zip