How does it work ? (integration)

There is some methods to do update data in SM from external source.

Using CIT:

1) ServiceCenter / ServiceManager WebServices

2) ServiceCenter / ServiceManager

what is the mechanism of updating the table: where the data is stored, how is determined which record should be updated,...

Parents Reply
  • That is done in the keys section. At least one mapping must be added in the keys section, There are listed unique column(s) from your table. Those column(s) must be mapped if your are doing update or delete operation. In the case of creating data you can map query element with emptiness