Is there some function or other method to know if there is searching text in [Body] of mail. (text is a one o more words) ?
If I understand correctly you're asking about a Text Search feature in the Body or a email (fetching and sending).
As far as I know and researching about this, unfortonatly I could not find some method enable in CIT that can help us to complete this. The Key features and benefits of CIT are:
Integrates ITSM solutions with almost any data source
Leverages industry-standard protocols
Helps Managers make informed business decisions
Improves data quality and integrity
Includes built-in best practice integrations
Reduces implementation time
Provides the power of an enterprise application integration (EAI) tool at the cost of a gateway
Not 100% sure if I understand your requirement but we do searches for text etc. using VBScript inside Connect-IT
Primary reasons we use it.
1. Check if email is from a certain domain
2. Check for keywords inside Email, to determine if CIT needs to process it or not
Is this what you are looking for, then yes it's possible