Failed to open datadict file

Hi,

 

I am having query on one of the following error.

 

  3476(  5312) 07/06/2012 03:42:24  RTE E Failure opening 'datadict' file, terminating.
  3476(  5312) 07/06/2012 03:42:24  RTE E Failed to initialize one or all of the core files( dbdict, code, format and link)

 

could any one of you, let me know if came across the above error, how to sort these kind of errors to connect HP SM Cleint.

 

Appreciate on early response...

Parents
  • Faced the same issue was not able to open DBDICTM1.

    cause.

    ITSM upgrade. We imported preprod database to production database. after running the db configure.bat tool in the SM server directory the application could not start.

    Investigation.

    dbdictm1 table was existing on both preprod and new database but the table in the imported production db had two extra records.

    solution.

    we truncated the dbdictM1 table in the prod database and re imported it from the preprod db.

    we later restarted the services with-ought running the db configure.bat.

Reply
  • Faced the same issue was not able to open DBDICTM1.

    cause.

    ITSM upgrade. We imported preprod database to production database. after running the db configure.bat tool in the SM server directory the application could not start.

    Investigation.

    dbdictm1 table was existing on both preprod and new database but the table in the imported production db had two extra records.

    solution.

    we truncated the dbdictM1 table in the prod database and re imported it from the preprod db.

    we later restarted the services with-ought running the db configure.bat.

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