We are using service manager 9.35, & using Service Catalog
Through Manage catalog we have designed few catalog items. & under user selection TAB, we have created few user selections,
Assume we have 5 user slections created:
Choose user, User's Phone, User's Email id, User's Location, User's Department
So once the use fills in "Choose user", rest of the 4 user options (User's Phone, User's Email id, User's Location, User's Department) , should fill automatically.
Pls note : choose user is getting its value from lookup table : contacts