SM951 Unable to chat from ess.do

Hello,

I have configured collaboration and it works fine with index.do but from ess.do whnever i try to create a chat from the widget it errors out saying: "failed to create chat" attachment included.

In the chat service logs it gives the following error, is this error 500 to the chat server or to HPSM? Note it properly pulls the affected service and related tickets when i open the chat widget, butget the error when clicking on "start chat"

DEBUG [09:30:57.689] [dw-43] c.h.s.b.a.s.c.SecurityContextData - SecurityContextData(String) - start. Token is [usr=falcon].
DEBUG [09:30:57.689] [dw-43] c.h.s.b.a.s.c.SecurityContextData - SecurityContextData(String) - end
DEBUG [09:30:57.689] [dw-43] c.h.s.b.a.s.c.LWSSOSecurityContext - Token is validated and it is not expired. Create SecurityContextData from token [usr=falcon].
DEBUG [09:30:57.690] [dw-43] c.h.s.b.a.s.c.SecurityContextData - SecurityContextData(String) - start. Token is [usr=falcon].
DEBUG [09:30:57.690] [dw-43] c.h.s.b.a.s.c.SecurityContextData - SecurityContextData(String) - end
DEBUG [09:30:57.690] [dw-43] c.h.s.b.a.s.c.LWSSOSecurityContext - validate() - end. Ret [true]. RequestInfo is [RequestURL is [http://hpsm-vm.sand.companyabc.ca.local/api/chats/]; method [POST]; remoteAddress is [192.168.88.167]; sessionId [cic4b6ye891v1s3jc9gewjp8c]; RequestQuery is [EMPTY]; ].
DEBUG [09:30:57.690] [dw-43] c.h.s.b.a.g.i.HandlerInvoker - Completed invocation of com.hp.sw.bto.ast.security.lwsso.ws.handlers.LWSSOReceiverHandler
DEBUG [09:30:57.690] [dw-43] c.h.s.b.a.s.l.LWSSOValidationUtils - takeCareRestWebService(HttpServletRequest, HttpServletResponse) - end. Ret is [VALIDATION_PASSED]
DEBUG [09:30:57.690] [dw-43] c.h.s.b.a.s.l.LWSSOValidationUtils - validate(HttpServletRequest, HttpServletResponse) - end. Ret is [VALIDATION_PASSED]. RequestInfo is [RequestURL is [http://hpsm-vm.sand.companyabc.ca.local/api/chats/]; method [POST]; remoteAddress is [192.168.88.167]; sessionId [cic4b6ye891v1s3jc9gewjp8c]; RequestQuery is [EMPTY]; ].
DEBUG [09:30:57.691] [dw-43] o.e.j.s.ServletHandler - call filter io.dropwizard.jersey.filter.AllowedMethodsFilter-9596ce8
DEBUG [09:30:57.692] [dw-43] o.e.j.s.ServletHandler - call filter io.dropwizard.servlets.ThreadNameFilter-63c12e52
DEBUG [09:30:57.692] [dw-43 - POST /api/chats/] o.e.j.s.ServletHandler - call servlet io.dropwizard.jersey.setup.JerseyServletContainer-80bfdc6@2658f3bd==io.dropwizard.jersey.setup.JerseyServletContainer,1,true
DEBUG [09:30:57.748] [dw-43 - POST /api/chats/] o.e.j.s.HttpConnection - HttpConnection@4967fc79[SelectChannelEndPoint@76b532e5{/0:0:0:0:0:0:0:1:63645<->8088,Open,in,out,-,-,106/30000,HttpConnection@4967fc79}{io=0/0,kio=0,kro=1}][p=HttpParser{s=CONTENT,0 of 3672},g=HttpGenerator@169acdaa{s=START},c=HttpChannelOverHttp@31b1165d{r=2,c=false,a=DISPATCHED,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/}] parse HeapByteBuffer@37878e73[p=847,l=4519,c=8192,r=3672]={POST /api/chats/ ...ength: 3672\r\n\r\n<<<{"Contact":"falco... created"}]}]}}>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00} {}
DEBUG [09:30:57.763] [dw-43 - POST /api/chats/] o.e.j.h.HttpParser - parseNext s=CONTENT HeapByteBuffer@37878e73[p=847,l=4519,c=8192,r=3672]={POST /api/chats/ ...ength: 3672\r\n\r\n<<<{"Contact":"falco... created"}]}]}}>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00}
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.s.HttpChannel - HttpChannelOverHttp@31b1165d{r=2,c=false,a=DISPATCHED,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/} content Content@e92f773{HeapByteBufferR@400ec1b4[p=847,l=4519,c=8192,r=3672]={POST /api/chats/ ...ength: 3672\r\n\r\n<<<{"Contact":"falco... created"}]}]}}>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00}}
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.s.HttpInput - HttpInputOverHTTP@2491e33d[c=0,s=STREAM] addContent Content@e92f773{HeapByteBufferR@400ec1b4[p=847,l=4519,c=8192,r=3672]={POST /api/chats/ ...ength: 3672\r\n\r\n<<<{"Contact":"falco... created"}]}]}}>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00}}
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.h.HttpParser - CONTENT --> END
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.s.HttpChannel - HttpChannelOverHttp@31b1165d{r=2,c=false,a=DISPATCHED,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/} onRequestComplete
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.s.HttpInput - HttpInputOverHTTP@2491e33d[c=0,s=STREAM] addContent EOF
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.s.HttpConnection - HttpConnection@4967fc79[SelectChannelEndPoint@76b532e5{/0:0:0:0:0:0:0:1:63645<->8088,Open,in,out,-,-,140/30000,HttpConnection@4967fc79}{io=0/0,kio=0,kro=1}][p=HttpParser{s=END,3672 of 3672},g=HttpGenerator@169acdaa{s=START},c=HttpChannelOverHttp@31b1165d{r=2,c=false,a=DISPATCHED,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/}] parsed false HttpParser{s=END,3672 of 3672}
DEBUG [09:30:57.764] [dw-43 - POST /api/chats/] o.e.j.s.HttpInput - HttpInputOverHTTP@2491e33d[c=3672,s=STREAM] read 3672 from Content@e92f773{HeapByteBufferR@400ec1b4[p=4519,l=4519,c=8192,r=0]={POST /api/chats/ ... created"}]}]}}<<<>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00}}
DEBUG [09:30:57.766] [dw-43 - POST /api/chats/] o.e.j.s.HttpConnection - releaseRequestBuffer HttpConnection@4967fc79[SelectChannelEndPoint@76b532e5{/0:0:0:0:0:0:0:1:63645<->8088,Open,in,out,-,-,141/30000,HttpConnection@4967fc79}{io=0/0,kio=0,kro=1}][p=HttpParser{s=END,3672 of 3672},g=HttpGenerator@169acdaa{s=START},c=HttpChannelOverHttp@31b1165d{r=2,c=false,a=DISPATCHED,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/}]
DEBUG [09:30:57.766] [dw-43 - POST /api/chats/] o.e.j.s.HttpInput - HttpInputOverHTTP@2491e33d[c=3672,s=STREAM] consumed Content@e92f773{HeapByteBufferR@400ec1b4[p=4519,l=4519,c=8192,r=0]={POST /api/chats/ ... created"}]}]}}<<<>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00}}
DEBUG [09:30:57.782] [dw-43 - POST /api/chats/] o.a.h.c.p.RequestAddCookies - CookieSpec selected: ignoreCookies
DEBUG [09:30:57.782] [dw-43 - POST /api/chats/] o.a.h.c.p.RequestAuthCache - Auth cache not set in the context
DEBUG [09:30:57.784] [dw-43 - POST /api/chats/] c.c.m.h.InstrumentedHttpClientConnectionManager - Connection request: [route: {}->http://hpsm-vm.sand.companyabc.ca.local:13000][total kept alive: 0; route allocated: 0 of 1024; total allocated: 0 of 1024]
DEBUG [09:30:57.784] [dw-43 - POST /api/chats/] c.c.m.h.InstrumentedHttpClientConnectionManager - Connection leased: [id: 11][route: {}->http://hpsm-vm.sand.companyabc.ca.local:13000][total kept alive: 0; route allocated: 1 of 1024; total allocated: 1 of 1024]
DEBUG [09:30:57.784] [dw-43 - POST /api/chats/] o.a.h.i.e.MainClientExec - Opening connection {}->http://hpsm-vm.sand.companyabc.ca.local:13000
DEBUG [09:30:57.785] [dw-43 - POST /api/chats/] o.a.h.i.c.DefaultHttpClientConnectionOperator - Connecting to hpsm-vm.sand.companyabc.ca.local/192.168.88.106:13000
DEBUG [09:30:57.785] [dw-43 - POST /api/chats/] o.a.h.i.c.DefaultHttpClientConnectionOperator - Connection established 192.168.88.106:63649<->192.168.88.106:13000
DEBUG [09:30:57.785] [dw-43 - POST /api/chats/] o.a.h.i.c.DefaultManagedHttpClientConnection - http-outgoing-11: set socket timeout to 30000
DEBUG [09:30:57.785] [dw-43 - POST /api/chats/] o.a.h.i.e.MainClientExec - Executing request POST /SM/9/rest/sdchatutils/ HTTP/1.1
DEBUG [09:30:57.785] [dw-43 - POST /api/chats/] o.a.h.i.e.MainClientExec - Proxy auth state: UNCHALLENGED
DEBUG [09:30:57.787] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> POST /SM/9/rest/sdchatutils/ HTTP/1.1
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> Accept: application/json
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> Content-Type: application/json
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> Authorization: Basic ZmFsY29uOnBhc3N3b3Jk
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> Transfer-Encoding: chunked
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> Host: hpsm-vm.sand.companyabc.ca.local:13000
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> Connection: Keep-Alive
DEBUG [09:30:57.788] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 >> User-Agent: ChatService (chatsvc)
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "POST /SM/9/rest/sdchatutils/ HTTP/1.1[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "Accept: application/json[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "Content-Type: application/json[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "Authorization: Basic ZmFsY29uOnBhc3N3b3Jk[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "Transfer-Encoding: chunked[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "Host: hpsm-vm.sand.companyabc.ca.local:13000[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "Connection: Keep-Alive[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "User-Agent: ChatService (chatsvc)[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "57[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "{"SdChatUtil":{"Action":"GetAvailableChatRequest","Parameter":"{\"user\":\"falcon\"}"}}[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "0[\r][\n]"
DEBUG [09:30:57.790] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 >> "[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "HTTP/1.1 200 OK[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "Server: Apache-Coyote/1.1[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "X-Content-Type-Options: nosniff[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "Keep-Alive: timeout=1200000, max=1000[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "Connection: Keep-Alive[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "Content-Type: application/json;charset=utf-8[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "Content-Length: 266[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "Date: Tue, 02 May 2017 13:30:57 GMT[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "[\r][\n]"
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << HTTP/1.1 200 OK
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << Server: Apache-Coyote/1.1
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << X-Content-Type-Options: nosniff
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << Keep-Alive: timeout=1200000, max=1000
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << Connection: Keep-Alive
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << Content-Type: application/json;charset=utf-8
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << Content-Length: 266
DEBUG [09:30:57.989] [dw-43 - POST /api/chats/] o.a.h.headers - http-outgoing-11 << Date: Tue, 02 May 2017 13:30:57 GMT
DEBUG [09:30:57.990] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "{[\n]"
DEBUG [09:30:57.990] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << " "Messages": [],[\n]"
DEBUG [09:30:57.990] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << " "ReturnCode": 0,[\n]"
DEBUG [09:30:57.990] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << " "SdChatUtil": {"Result": "{\"refId\":\"SDC10009\",\"description\":\"asdasdasd\",\"assignee\":\"\",\"phase\":\"Logged\",\"node\":\"Service Desk\",\"openTime\":\"2017-05-01T17:27:45Z\",\"botId\":null,\"chatRequestId\":null}"}[\n]"
DEBUG [09:30:57.990] [dw-43 - POST /api/chats/] o.a.h.wire - http-outgoing-11 << "}"
DEBUG [09:30:57.995] [dw-43 - POST /api/chats/] o.a.h.i.c.DefaultManagedHttpClientConnection - http-outgoing-11: Close connection
DEBUG [09:30:57.995] [dw-43 - POST /api/chats/] o.a.h.i.e.MainClientExec - Connection discarded
DEBUG [09:30:57.995] [dw-43 - POST /api/chats/] c.c.m.h.InstrumentedHttpClientConnectionManager - Connection released: [id: 11][route: {}->http://hpsm-vm.sand.companyabc.ca.local:13000][total kept alive: 0; route allocated: 0 of 1024; total allocated: 0 of 1024]
DEBUG [09:30:57.996] [dw-43 - POST /api/chats/] c.h.o.s.c.c.u.ChatUtility - ChatUtility.getLiveChat('falcon') - 227ms
DEBUG [09:30:57.998] [dw-43 - POST /api/chats/] o.e.j.s.HttpChannel - Commit HTTP/1.1{s=500,h=3} to HttpChannelOverHttp@31b1165d{r=2,c=true,a=DISPATCHED,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/}
DEBUG [09:30:57.998] [dw-43 - POST /api/chats/] o.e.j.s.HttpConnection - org.eclipse.jetty.server.HttpConnection$SendCallback@6ca0e095[PROCESSING][i=HTTP/1.1{s=500,h=3},cb=org.eclipse.jetty.server.HttpChannel$CommitCallback@2eb6326] generate: NEED_HEADER (null,[p=0,l=236,c=8192,r=236],true)@START
DEBUG [09:30:57.998] [dw-43 - POST /api/chats/] o.e.j.s.HttpConnection - org.eclipse.jetty.server.HttpConnection$SendCallback@6ca0e095[PROCESSING][i=HTTP/1.1{s=500,h=3},cb=org.eclipse.jetty.server.HttpChannel$CommitCallback@2eb6326] generate: FLUSH ([p=0,l=128,c=8192,r=128],[p=0,l=236,c=8192,r=236],true)@COMPLETING
DEBUG [09:30:57.999] [dw-43 - POST /api/chats/] o.e.j.i.WriteFlusher - write: WriteFlusher@5b919125{IDLE} [HeapByteBuffer@37878e73[p=0,l=128,c=8192,r=128]={<<<HTTP/1.1 500 Inte...Length: 236\r\n\r\n>>>lication/json;cha...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00},HeapByteBuffer@1bdb3567[p=0,l=236,c=8192,r=236]={<<<{"status":500,"co...lready exists"}>>>\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00...\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00}]
DEBUG [09:30:57.999] [dw-43 - POST /api/chats/] o.e.j.i.WriteFlusher - update WriteFlusher@5b919125{WRITING}:IDLE-->WRITING
DEBUG [09:30:57.999] [dw-43 - POST /api/chats/] o.e.j.i.ChannelEndPoint - flushed 364 SelectChannelEndPoint@76b532e5{/0:0:0:0:0:0:0:1:63645<->8088,Open,in,out,-,W,375/30000,HttpConnection@4967fc79}{io=0/0,kio=0,kro=1}
DEBUG [09:30:57.999] [dw-43 - POST /api/chats/] o.e.j.i.WriteFlusher - Flushed=true 128/128 1 WriteFlusher@5b919125{WRITING}
DEBUG [09:30:57.999] [dw-43 - POST /api/chats/] o.e.j.i.WriteFlusher - update WriteFlusher@5b919125{IDLE}:WRITING-->IDLE
DEBUG [09:30:57.999] [dw-43 - POST /api/chats/] o.e.j.s.HttpConnection - org.eclipse.jetty.server.HttpConnection$SendCallback@6ca0e095[PROCESSING][i=HTTP/1.1{s=500,h=3},cb=org.eclipse.jetty.server.HttpChannel$CommitCallback@2eb6326] generate: DONE ([p=128,l=128,c=8192,r=0],[p=236,l=236,c=8192,r=0],true)@END
DEBUG [09:30:58.001] [dw-43] c.h.s.b.a.s.l.LWSSOFilter - doFilter(ServletRequest, ServletResponse, FilterChain) - end: securityContext is [com.hp.sw.bto.ast.security.context.LWSSOSecurityContext@67d9b5cf [lwt=tme=1493731835335&ver=1.0&dmn=.sand.companyabc.ca.local&exp=50&c_i=http://hpsm-vm.sand.companyabc.ca.local/sm951/ess.do>sdt=usr=falcon].], httpServletRequest is [Request(POST //hpsm-vm.sand.companyabc.ca.local/api/chats/)@526357e2], httpServletResponse is [com.hp.ov.sm.chat.chatservice.auth.lwsso.HackCookieResponseWrapper@28320f0e]. RequestInfo is [RequestURL is [http://hpsm-vm.sand.companyabc.ca.local/api/chats/]; method [POST]; remoteAddress is [192.168.88.167]; sessionId [cic4b6ye891v1s3jc9gewjp8c]; RequestQuery is [EMPTY]; ].
DEBUG [09:30:58.002] [dw-43] o.e.j.s.Server - RESPONSE for /api/chats/ h=true
500 Internal Server Error
Date: Tue, 02 May 2017 13:30:57 GMT
Content-Length: 236
Content-Type: application/json


DEBUG [09:30:58.003] [dw-43] o.e.j.s.HttpChannelState - HttpChannelState@4789867d{s=DISPATCHED a=NOT_ASYNC i=true r=!P!U w=false} unhandle DISPATCHED
DEBUG [09:30:58.003] [dw-43] o.e.j.s.HttpChannel - HttpChannelOverHttp@31b1165d{r=2,c=true,a=COMPLETING,uri=//hpsm-vm.sand.companyabc.ca.local/api/chats/} action COMPLETE
DEBUG [09:30:58.003] [dw-43] o.e.j.h.HttpParser - reset HttpParser{s=END,3672 of 3672}
DEBUG [09:30:58.003] [dw-43] o.e.j.h.HttpParser - END --> START