Request Task Planner - Additional properties

We are using HPSM 9.41 and I succeedded with activating the "Additonal Properties" on a Request Model with 2 Request Tasks.

I also succeeded with creating an Input and Output field - I want either the Closing Comments or the Output from Task1 to be used in Task2 as Input - but I cannot figure how to do that - do you have any suggestions?

I am struggling with finding any 'official' documents, which describes how to do it - I have found "Application Setup help topics for printing" p. 91...

Thank you in advance.

Kind regards,
Pia

P.S. I hope my question also reflects what level of experience I am on -.-

Parents
  • Hello Pia,
    Thanks for your question.

    Based on your initial description, my first instinct is to suggest you to open a ticket to have either PSO or Support team to assist you with this.

    However, in order to orientate you a little bit on this, first it is required to know if you have Codeless or Classic SM. This will determine whether to edit rulesets or format controls to succeed on this. Also I consider necessary to edit the involved forms and finally, to map the new fields using Link options. I know this might sound overwhelming but once you have PSO or Support assisting you, you will see that this is a flow and it becomes really familiar to work with.

    Hope this explanation helps!

    BR!

  • Good morning,

    Thank you for you suggestions.

    We have Codeless SM - I am a little bit confused, if I should make some changes in any ruleset og format controls, as the  "Application Setup help topics for printing" does not mention any thing of this - then why have the help topics if it is not adequate?

Reply
  • Good morning,

    Thank you for you suggestions.

    We have Codeless SM - I am a little bit confused, if I should make some changes in any ruleset og format controls, as the  "Application Setup help topics for printing" does not mention any thing of this - then why have the help topics if it is not adequate?

Children