The alert process is down and doesn't wake up

Hello experts,   SM 9.34  alert process doesn't start

I've an alert.lo file (I attach it in this post)  with this command :

sm -bg scheduler alert 60 1 -RTM:3 -debugdbquery:999 -log:alert.log 

And I don't know where is the problem...

Please if somebody can help me.

Thanks in advance.

  •  

    The scheduler failed due to these errors:

     

      1268(  5804) 03/21/2016 13:24:18  RTE E Complex data type mismatch: affected.ci PM00600040 - PROBLEMA - Closed - Com 11567 No se pueden realizar transacciones con TC rootcause : dbdict 9 field 8
      1268(  5804) 03/21/2016 13:24:18  RTE D (0x08FE12C0)     >DBACCESS - Cache Find   against file scmessage found 0 records (syslanguage="es" and class="scxmlapi" and message.id="38")
      1268(  5804) 03/21/2016 13:24:18  RTE D (0x08FE12C0)     >DBACCESS - Find         against file scmessage
      1268(  5804) 03/21/2016 13:24:18  RTE D DBFIND^B^scmessage(oracle10)^1^0.000000^ ^1^0.016000^"syslanguage="es" and class="scxmlapi" and message.id="38""^ ^0.000000^0.000000 ( [ 0] base.update.record.bg update )
      1268(  5804) 03/21/2016 13:24:18  RTE D (0x08FE12C0)     >DBACCESS - Find         against file scmessage in 0.016000 seconds [rc=0 ] (syslanguage="es" and class="scxmlapi" and message.id="38")
      1268(  5804) 03/21/2016 13:24:18  RTE E Caught XML API exception scxmlapi(38) - El campo 'affected.ci' del registro PM00600040 - PROBLEMA - Closed - Com 11567 No se pueden realizar transacciones con TC del archivo rootcause contiene datos no conformes con el dbdict
      1268(  5804) 03/21/2016 13:24:18 JRTE E java.lang.RuntimeException: A CXmlApiException was raised in native code : error 38 : scxmlapi(38) - El campo 'affected.ci' del registro PM00600040 - PROBLEMA - Closed - Com 11567 No se pueden realizar transacciones con TC del archivo rootcause contiene datos no conformes con el dbdict

    I would recommend that you open a support case as trying to trouble shoot this issue via the forum will be difficult.

    Steve Hirschfeld

    HPE Support