We have a custom designed workflow used for certain requests which started with SDXXXXX and realated with CXXXXX records. On the dashboard these SD's records count as normal users interactions.
I would like to remove/exclude requests comes from certain Catalog Items on dashboard report.
I was trying something like this;
(open~="Closed") and $L.file.displayName ~="Yazılım Değişiklik Talebi"
but its not working. Yazılım Değişiklik Talebi = is the Catalog item which we dont want to see in the all open incidents statistics.
Any help appreciated.