Accidently deleted an incident record from Service Manager upon users request
Is there any way to restore this record ..Please advise ?
Thanks and Regards,
Actually no, at least no from Service Manager, there is no way that you restore a deleted incident, you can restore it from the database but i'm not sure if that is possible in SQL databases, maybe you can find it as a "undo or redo" option in the database.
You can contact you DBA in order to find a solution for that.