How to set session out time for a user in SM

Hi Experts,

Our requirement is to make a person's  account in SM to automatically log out after 16 minutes.

Currently we have two options in SM.

One is the user will automatically logged out after 30 minutes.

Other one is we can add his name under start inactivity timer option and the user will be able to stay in SM until he clicks on the log out option.

Is there any way to achieve the above request.

Any Suggestions are appreciated.

Thanks & Regards,

Sandhu Mol

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  • It's not clear what you want. Do you want to set an automatic disconnection after 16 minutes of inactive time to a specific user or to all your users?
    If it's to all of your users is just change the inactive time from 30 to 16.
    If it's for one or a s subset of users you can configure more than one inactive configure in schedule... you just need to play with the exclusion list..

    The answer may also depends on your HPSM version...
    On 9.6 there is the possibility to set the inactive timer in the operator level... I'm not sure when it was introduced nor if it really works as expected since I'm starting to work with it just now.
  • Yes .. Exactly..  I want to set the automatic disconnection after 16 minutes of inactive time to a specific user.

    I am using SM 9.4..

    Can you please explain what is exclusion list.

     

    Thanks & Regards,

    Sandhu Mol

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