Link to access a particular change or incident from notification mail is not working

Hi Experts,

When I click on the Incident or change number in the notification email that are triggering , It should go to the SM log in page and after log in it should show the corresponding change or incident. But here I am getting one error while logging in, that means it is moving till the search page only, not going to the exact change or incident. I have attached the error.


Could anyone help me to resolve this issue.


Thanks & Regards,

Sandhu Mol