we have scenarios to create contact and operator(pull from AD). we have a challenge. once the employee moved from contract to onroll(contract to permanent), user is getting new employee id(which is used as operator) but same contact(with same full name) and email id.
how can we acheive to update the employee number(operator) in operator record(nee employee should be replaced with old employee number) and it should also update the same in contact record(service manager id).
Cany suggestion please.
Thanks in advance.