OVSD 4.5 SP13, Oracle 9i Database
We have created a diary function in Service Calls which moves the data from the Information field into the 64K field with a time stamp.
The problem we're having is when a person pastes rich text with special characters into the Information field. It looks okay in the Information field, but when OVSD moves it to the 64K field it turns it all into HEX.
I've attached an example e-mail which is pasted into the Information field and the results of the move to the 64K field.
Any help would be great!