How to disable Export to PDF in Dashboard?

Hello experts,
do you know how to disable Export to PDF button on Service Manager on Dashboard?

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Best regards,
Dino

  • Hello Dino,
    Thanks for your question.

    I am afraid that OOB there is no display option for Export to PDF. Could you please specifiy your current version and also any other form in which this button is being displayed.

    BR!
    Jose L. Arias

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  • Hello ,
    The version of SM is 9.41.
    I can't find the form because it's hardcoded and the variable tpz_scForm is not filled.
    I have a problem because when we have enabled PDF export for end users and they press the button "Export" a lot of times during the day and web server can't handle it at some points and it crashes.
    Best regards,
    Dino