Validate field with script or on action - without fc or process designer

Hello guys,

I want to validate field Affected CI which user is entering but I have a problem an automatic script that escalates Interaction to Incident and that overrides field validation that would normally work.

Do you know if I can put some kind of validation on entering/update action so it stops user to go further until he corrects or fills button.

Additional thing is that field is not mandatory so I can't control it with a mandatory condition.

Best regards,
Dino

Parents Reply Children
  • should be something like this   condition  dd or update   not null(affected item in $file)  

     

    query  logical.name=affected.item in $file  or  display.name=affected.item in $file    

    filename device

    field to check   logical.name  or display.name   

    logical.nME OR DISPLAY NAME IS DEPENDING ON WICH SYTEM YOU ARE RUNNING  OR IF YOU USE THE LOGICAL.NAME SOLUTION IN 9.40