Howto add pictures direct to an defect or testplan

I have version 12..01 of HP ALM.

I was prev. at another customer and used their HP-ALM - (I dont know thier versionnr)

There we could paste pictures which is captured directly into records in HP ALM. Is this a customizing in HP ALM to allow that, or has it to do with our version ?

No I get "Paste aborted. Cannot paste images to this field" 

BR, Ståle Idland