can someone help me acheiving this aim plz :
i have configured an approval for some reuqest type (in SRC); a request was sent and waiting an approval from the approver (let's say named X)
after that, the approver X is never the approval person for this request; and the request still in pending status!
i tried to perform delegation through SM, but with no result! the new approver cannot see the old request waiting his approval yet.
what should i do for this request still in pending status!