HP Service Manager 9.41 Custom Upgrade Package...

Good afternoon community members.

Has anyone experienced issues when applying the custom upgrade patch?  Here are the steps that I followed and the end result:

(1)  applying the 9.41 application upgrade
(2) merging and reconciling the NEW941 with current 931 and PRE931 objects
(3) creating the custom upgrade package.
(4) applying the custom upgrade package to the test system with a fresh copy of PROD
(5) using the custom upgrade package, the install process quits in the middile of applying the applications data and displays the errors below.  

If anyone has seen this or know how to resolve this issue before running the custom upgrade package, it would be greatly appreciated.

 

Thanks,

 

Steven B.