HPE Service Manager 9.50 Released

HPE Service Manager 9.50 was released to the public. 

Some of the new features are :

  • A new self service portal called the “Service Manager Service Portal”, that leverages Propel technology 
  • Big Data expansion to support end user chat and email
  • A simpler migration mechanism for Process Designer, to ease upgrade complexity
  • A series of other improvements to further enrich customers’ IT Service Management solution:
  • Reporting enhancements
  • Multi-template surveys
  • Enhanced OOB ITIL support
  • New impact analysis widget
  • Autopass licensing usage tracking
  • SAML 2.0 support
  • ChatOps connector


If you are entitled to HPE Service Manager, an easy way to access and download:

Login to HPE Software Support Online at https://softwaresupport.hpe.com/
Under Product Information > Downloads
Select Service Manager and your SAID to access and download HPE Service Manager version 9.50 media.