SM9.41 KM top-level categories list not displaying all parent categories

I don't know what happened in my web client but my top-level categories list all suddenly shows only 1 out of 8 existing parent categories, while the rich cleint(windows client) shows all of them!

Does anybody heave an idea how to fix this?



  • If the situation is the same after you relogin to windows client ( checking if windows client using older memory with correct data), I suspect it's the web client cache being corrupted. Try clearing the browser cache and if that doesn't work, try clearing the apache/tomcat cache.