We have a new instance of SM9.41 on a test box. When we log on, we get a nuscience error of, "Failed to load user information". How do we get rid of this?
HP SM Administrator
Tennessee Valley Authority
* installed 9.40
* patched to 9.41 (sm9.41.4007-P4)
> Got the error "failed to load user information" on logon
* patched Applications (no clue if that's needed, but followed the "solutions" that are around)
Did that using SM9.40-9.41.0020, just loaded the patchrel.unl file, as there's no documentation on that around?
> Still the same error
* loaded the QCCR1E124742_SM941_SM930.unl file as posted several times
> Now this removed the error message, but the 9.41 user button is missing and only the name is written (as in 9.40)
So although this fixes the error message, still the user information button that should be available with 9,.41 is still missing?
Ist there a solution to get rid of the error while also offering the new user feature?
If you can get the SM9.41.0020 alreay working without problem then