Service Manager Migrate vs Upgrade

I see the words, "Migrate" and "Upgrade" seemingly being used interchangeably at times.

(prior to today, I thought I understood the difference, but some reading today on these forums has me wondering if I do understand the differences)

Can someone explain the difference (if any) between Migrate and Upgrade as used in the context of a company moving from an older version of SM to the latest version?


Thank you

Stacy Whetzell

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