How to use connector to create service desk interaction ticket on item SRC

Hello Guys,

 

I am using SM 9.40 and SRC 1.40. I have successfully created a category but I would like to know how to use connector "Open a Service Desk Interaction" on item?

I could see the connector are available on Catalog Connectors but that's not displayed on Item Connectors. Please see below picture:

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Does anyone have any experience about this?

 

Regards,

Okik