I have requirement to send notification for specific email when assignment group is Application.
For example: I would like to send an email notification (IM SLA 50% & IM SLA 75%) to spesific user when assignment group = Application. How do I wrote arguments and condition on notification definition of HP SM?
I have tried wrote this arguments:
jscall( "htmlemailtemplates.getMailBody", "IM SLA.alert_50", $L.file, $L.file.save)
assignment in $L.file.save, "Application"
but I am not really sure that's will be fine. Appreciate for anything helps.