How to display field of approval status and approver for ticket submitted from SRC

Hi Guys,

 

I have requirement to display some fields for ticket submitted from SRC, the field that want to display is:

-Approval Status

-Approver

 

Approval status is status for ticket approval is Pending/Approved and Approver is who that authorize to give approval for the ticket

 

I've tried to call {$RECORD.approval_status} and {$RECORD.approver} but it didn't work.

 

Appreciated if any help.

 

Best Regards,

Okik