I am setting up the html notification for kmdocument object. Followed the below steps
1) created htmltemplate
2) Created a ruleset to fire the email notification on transition from one phase to another.
Though the email notification is getting fired, when the KM Article link on the email subject is clicked , it doesnt take to the article mentioned. Gives the error as 'DocEngine: No Records Found'.
The URL is coming as below
Below is the error showing up , while accessing the link
Any guidance is appreciated.