Link error $L_source

Hello

 

I need to link severity from probsummary table in to rootcouse table by screlate.problem.rootcause link

 

So when I create problem from incident by a relation > problem > open I need to link value from "severity" field in incident in to $PM.severity variable of problem.

 

How to do it ?

the system.vars.$L_source.$PM.severity doesn;t work for me.

 

Please advise and help.

BB

Dom.

  • What I did to achieve that:

    • I chose the link "screlate.problem.rootcause"
    • Put a following phrase to upper Expressions box:
    $PM.severity=severity in $file

    Now you should be able to use the variable $PM.severity in a way you want. No need to $L.source as far as I understood what your problem is.